5 /5 ronald gebhard: I met with Donna Hill-Nugent at this beautiful location to discuss melting down some old jewelry. Donna was extremely knowledgable and patient in explaining the process. She looked at every piece and handled them with great care. Donna took her time and in the end, I was very surprised and happy with the results. I highly recommend Charles Krypell if you are considering trading in your gold for cash. The entire staff was extremely friendly, the store is beautiful and Donna will see to it that you leave confidently, knowing that you made the right decision. Don’t wait.