1 /5 Charlie Junquet: Worst experience ever. Second accident not caused by me and I have to do all the work to get what’s owed to me. This company is as useful as grease on a rope and treats war veterans like their issues don’t matter. I have to send info to opposing company while I sat in her office yesterday and a receptionist told me the other insurance company is fighting the police report and Diane sat in her office and did nothing till I yelled at the opposing company and she told me what was covered but did nothing to help my situation. I still have to send photos and info to opposite company to get what’s owed to me from their client. And yes Diane personal injury has nothing to do with providing the other agency info on the accident site and photos. Me not my wife nor personal injury lawyer should have to deal with what’s owed from insurance And yes I get it I do not have renters but doesn’t mean you couldn’t contact him instead of me providing info on the accident who’s at fault. Thank you again I know what’s covered but you did nothing to advocate for me all you told me what’s covered. Thanks for the added stress of my process. And you can not tell me anything I said is untrue. Got my rental from Allstate. He was more helpful after I provided the info