5 /5 madeline bohannon: Whoever wrote the below review could not be more incorrect and was never contacted. First of all, Aflac only hires those who know how to use proper grammar and spelling. Second, this Aflac is one of the highest rated Aflacs in the entire country. They win countless awards, up in the 100s now. Pop in to their office whenever just to take a gander at them all. The staff knows exactly what theyre doing; they are extremely organized and wont stop until they can adequately settle ones claim. I would not want any other group handling my insurance. They make people feel wanted and comfortable when handling the hard topics of serious health problems. Finally, the listed address has never been an Aflac address and the current office address is 63 Genesee St, Auburn, NY 13021.