1 /5 Ms Hazel: I am writing to voice my concerns regarding the handling of my case by your firm, which has led to significant complications. The case has become messy due to your firms missteps. It raises the question: if I am able to communicate effectively with the employer, isnt it the firms responsibility to take charge of such communications?
Unfortunately, my assigned legal counsel failed to clearly indicate the necessary steps regarding my obligation to provide specific documentation. As a result, some crucial medical information was not properly filed, and my paperwork is disorganized. This lack of structure extended to my case file, which was not adequately presented to the judge.
Consequently, I have had to undergo multiple surgeries without proper coordination, impacting my ability to secure the necessary aftercare. This situation has left me dissatisfied and concerned about the quality of service provided.
Theres no way that I believe that these reviews are accurate and I am definitely sure its friends and family that leave these reviews, not actually client.Subject: Clarification Regarding Incident Reporting and Communication
Replying
I am writing to clarify certain points regarding the incident report and subsequent communications, as there appear to be some misunderstandings that I would like to address.
Firstly, I want to emphasize that I am not attempting to justify anything that was not said or stated at the time of the incident. From my recollection, the sequence of events did not unfold as described. It was not the case that I reported the injury in a timely manner; in fact, . This timeline is important to note to prevent any inaccurate assumptions.
Regarding my legal representation, my attorney was made aware of the specific details about the injury and affected body parts immediately after my appointment took place. At no point did he indicate that I was required to include this information on the original report. This was never communicated to me! . I have documented evidence, both written and printed, confirming that my lawyer was informed promptly by both the medical professionals involved and myself. I was proactive and clear in all my communications, including phone calls, to ensure that the necessary parties were fully aware of the situation. And he knew that I am very vocal in any conversations that I had with him! And if you do not know the details, you should have asked the attorney to be honest when it comes to these important case files because this is client livelihood.
Therefore, I would respectfully ask that any reviews or evaluations of the circumstances take these facts into consideration. It is important not to reinterpret or justify what actually happened based on incomplete or inaccurate information.
