Liberty Mutual Insurance Agent Magdalena Sokolowska - New York (NY)

2 /5 Patrina Gayle: I paid way too much for an increase every year just because I love in NY and only since 3 to 4 thousand miles a year. The insurance was starting to become more than my car note.

5 /5 Patrick Williams: Magdalena has been extremely helpful during my process of evaluating Insurance Companies. I ended up going with Liberty Mutual because she took the time to explain the value of each policy, her responsiveness to email/phone and turnaround time for needed documentation. I highly recommend Magdalena.

1 /5 Eric B: If you cancel your policy they will make you pay the remaining balance in full, even if your not insured with them any more. In other words if you have a 12 mouth policy and you pay two months and cancel. You are obligated to pay for 10 months which you are no longer insured. Very dishonest.

1 /5 Tommy Gunz: Liberty Mutual car insurance is nothing but a rip off I have Geico when Im paying 198 per month and I tried to do a quote with Liberty Mutual online and it says for a 2018 Nissan Altima with a driver thats been driving for over 20 years $900 a month honestly one of the worst insurance is that I tried to get trust me find a better Insurance Company this one is not the right one

1 /5 Mauricio Mino: I can’t speak for this particular agent but Liberty Mutual has time and time again shown me how horrible they are internally and in customer support. Today for a simple conversation about an error on their part(not the first and definitely not the least costly) the customer agent, who had a terrible silence all through out the call even giving me a whole minute of silence when I simply asked to speak to a supervisor, just hangs up the phone when I request to speak to their resolutions department as I’ve had a over charge and they didn’t even update my policies appropriately. Do not recommend them, you need to develop a special skill just to get through their automated voicemail to speak to a rep.