1 /5 Riann Nova: Be aware if youre moving out of state and using True insurance. Ive been a customer for over a decade, and have moved out of state several times with no issues-- Until now. True is now refusing to cancel my policy and is making me pay for my current NY policy PLUS my new policy in the new state I moved to, until they can receive PROOF FROM THE DMV that I turned your plates in. Ive talked to several insurance representatives from other companies ( including one from Erie Insurance who is my actual provider) who all say this should NOT be the case and that I have the right to cancel my policy at any time I want to. According to True, this is ONLY their policy and has nothing to do with the DMV nor my actual insurance provider. So unless you want to get completely screwed by having to pay for 2 insurance policies at the same time, LEAVE THIS COMPANY IMMEDIATELY.



