Best 12 Diamond & Gold Jewelry Stores in Albany, NY (part 3)

Amberstorm Carrington DONT WASTE YOUR TIME HERE. If I could give zero stars, I would. This jeweler is careless, lazy, and clearly has no pride in their work. We brought my brand-new engagement ring in because the diamonds around the band were spinning — something that should NEVER happen on a properly made ring. They told us to come back in a few hours, and when we did, not only was the original issue not fixed, but NEW stones were spinning that weren’t before. Absolute incompetence. When we confronted them, they told us to leave the ring overnight. My fiancé came back the next day at the time they promised it would be ready, only to sit around for ANOTHER hour and a half. And guess what? The ring was STILL not fixed. The stones are still moving exactly the same way. Hours wasted, no results. And instead of taking responsibility for their shoddy work, the jeweler tried to blame ME — saying the ring should “only be worn on occasion.” Excuse me? This is an engagement ring, less than a month old. It’s supposed to be worn every day. Trying to gaslight the customer into thinking it’s their fault your work is trash is beyond unprofessional, it’s pathetic. This shop is a complete waste of time. If you care about your jewelry, DO NOT trust these people with it. They’ll waste your time, insult you, and hand you back the same problem you walked in with.

Kyleigh Chriss To walk in and immediately feel like you are being taken care of by family! Robert is so passionate about what he does, and for good reason as he truly creates a beautiful piece no matter the ask. I brought in my mother’s ring to create a custom wedding band using her diamonds and any expectations were far exceeded - Robert even helped me to add the perfect touches to make my engagement ring one that will last a lifetime. 10/10 recommend!

GERARD SANTOS-ROTEA As a collector of antique, vintage and estate jewelry, I am VERY discerning with whom to build relationships with as this is a very competitive market. My experience at Philip Alexander Jewelers has been very positive. Thank you to Karen whose expertise, professionalism and not to mention sense of humor make my visits so worth it. They have a terrific and exciting assortment. Most importantly, they stand behind their products, reassuring a collector like me that I am taking home a worth while investment .

james divers I had such a great experience working with Erin. She was incredibly nice and helpful throughout the whole process of buying an engagement ring. She really took the time to answer my questions, guide me through the options, and make sure I found the perfect ring. I never felt rushed or pressured, just supported the entire way. I truly appreciate her knowledge and kindness, highly recommend!

Nicole Mcnamee Honest businessman who cares about customers. Needed my ring re-dipped- he said he could send it out but if I didn’t want to wait recommend a jeweler in the mall who could do it on premise - rare to find business people who care more about customer service than sales

Kimani LaFond My wife and I recently got married and we got our wedding bands made and her engagement ring re-designed at Eden Jewelers with Scott. They are EXTREMELY professional and knowledgeable regarding metals and setting designs. My wife was having issues getting her original engagement to look clean and the professionals at Eden advised us on a newer and lighter setting that would allow the stone to breathe. Her ring has shinned like brand new ever since and I LOVE my wedding band. Thank you Eden Jewelers!!

Isa Best I am so satisfied with my visit!! The girl with the short black hair is so welcoming and helpful to every thing I needed help with. For the store to be so new an to have great workers is such a good sign! I will definitely be coming back for more jewelry!

Seth Tenenbaum I purchased my new watch at Hannoush Jewelers. The watch is of the highest quality! Brittany and Albert provided wonderful customer service! I highly recommend Hannoush Jewelers for all your Jewelry needs.

S S Guy at the front was super helpful in helping me find a Mother’s Day gift. Highly recommend this place!