I A I rarely write reviews, but I feel a responsibility to speak out for others who may have left this store feeling humiliated or silenced. My experience with this establishment was nothing short of unsettling—and it begins and ends with the team member, Shayleen.
From the moment I walked in, I was met not with warmth or welcome, but with an air of passive-aggressive hostility that bordered on paranoia. I came in simply to explore and test fragrances—standard practice at any store selling perfumes. Yet despite some clearly labeled “tester” bottles on display, I was firmly told no. No explanation, no courtesy. Just an unshakable sense that I wasn’t allowed to engage with the products.
This wasn’t just poor customer service—it was gatekeeping, plain and simple. Shayleen made NO attempt to conceal her disdain, as if I was unworthy of even sampling what she sold. I left feeling not like a customer, but like an intruder. And based on numerous reviews across Yelp and Google, my experience isn’t an isolated incident. It’s a pattern.
Let me be blunt: this is a business that seems to judge who is "worthy" of shopping there. If you don’t look a certain way or fit into the owners narrow view of a “trusted customer,” expect to be treated like a threat rather than a guest. It’s discriminatory, demeaning, and completely out of touch with what modern retail—and basic human decency—should look like.
To those thinking of supporting this business: ask yourself if you’re comfortable giving your money to a store that makes certain customers feel small, suspicious, and unwelcome. The owner is doing real damage to her own brand by refusing to treat all people with dignity.
Oh, and as for the merchandise? The crystals—hyped up as rare and “energetic”—bear a striking resemblance to wholesale offerings on AliExpress. Something to think about before you spend $60 on a $6 item.
If you’ve been mistreated by Shayleen or felt unwelcome at this business, please like and upvote this post to help others find it. NO ONE deserves to be made to feel small for simply walking into a store. Choose to shop where people are treated with respect.
This store does NOT deserve your loyalty—or your money.
1 /5
