4 /5 Joseph Duggan: We were on vacation, but I offer feedback as an organizational consultant. We thoroughly enjoyed our stay at the Athenaeum! The location is unparalleled. The staff is consistently excellent and very well managed. The rooms are very comfortable despite the age of the building.
An area of improvement: Let the staff especially car valets and waiters offer their personal Venmo for tips. Not all valets or wait staff are equal in quality of service. As a former Human Resources executive I have never been fond of "the peanut butter approach" to compensation where all staff earn equally. I prefer to reward excellent service, and you should also.