3 /5 M: The prepared food at Black-Eyed Suzies is usually excellent. We have tried the fried chicken (twice), chicken Milanese, chicken skewers, and some sides, as well as sandwiches (BLT very good; banh mi, disappointing and very inauthentic). The prices are high, like high-end NYC high. A take-out meal for two can easily run $70. The store is very pretty, and it has possibly the nicest bathroom in the Hudson Valley (nearby EV charging station customers, take note, for snacks and bathroom breaks). What I dont get is why there is no friendly welcome. The counterstaff do not greet you or look pleased to see customers, and dont even think about service with a smile. In most workplaces this is a trickle-down effect, from a manager or owner: so why are they unhappy, or badly trained? This is not OK, and will prevent me from coming back.


