Dockside Bar and Grill - Oswego (NY)

5 /5 VEF: This place is warm and friendly and the employees seem really happy and enthusiastic about their jobs. The grouper appetizer is delicious and its a beautiful location. I realize things have changed and social norms arent what they used to be but allowing a patron to be on speakerphone really loud the whole dinner affects the other customers. Considering that this isnt a super cheap restaurant, lets keep some kind of standards its s easier if the staff just pays attention to these things and then handles it with the customer without waiting for people to complain. It keeps the atmosphere nicer.

4 /5 Angela Katsavavakis: Five stars for the location, the beauty of the establishment and the service. You really cant have a better location than this: on the Oswego Canal by the Oswego River and at the entrance of Lake Ontario. The restaurant takes advantage of this location by having a large outdoor seating area with an outdoor bar. Also the inside has lots of big windows all around so you can enjoy the view even when inside. The decor is pretty and sober. It is a very large restaurant. We sat at the indoor bar and our bartender, Lyndsay, was attentive and conversational even when busy. Note that the restaurant is attached to the Best Western Hotel. They have a full bar yet the wine menu is limited and common. The food menu looks interesting. As it was Friday we ordered the special, Prime Rib. It was cooked correctly but it lacked flavor even when dipped in the Au Jus and the horseradish sauce. It comes with a side salad which was a nice mix of mesclun and had a good dressing, I ordered it with balsamic vinaigrette. We ordered double side of vegetables instead of vegetables and mashed potatoes. The vegetables were steamed properly yet lacked flavor and presentation.

1 /5 Paul Sanderson: I was impressed at the upscale decor. Then came the shocking surprise that it was tied to a Best Western. Form there came the awe of a beautiful covered patio with a view of the river and lake. The stage was set for greatness, but then... I really wanted to give a higher rating because of the awesome outdoor bartender, but I was so disappointed in the food that I would rate it in my bottom 5 of worst seafood dinners. Ive been traveling for 21 years and always pay full price, tip over 20%, and then if there were any issues, try to leave evidence of what was wrong and point it out for the kitchen staff to correct for the future, which I did. Captains Broiled Platter... Sounded good, looked good, and failed to meat even the most remote expectations. Shrimp, scallops, haddock, and lobster claw were all extremely overcooked. The haddock was so bland it required salt, pepper and tarter sauce to still remain dry and unimpressive. The grilled squash was cooked well, but again, needed seasoning. I think the worst was the lobster claws. When you crack open a shell and a dry rubbery piece of meat has shriveled to half its size that butter doesnt help, you know there is a problem. A picture is worth a thousand words.

5 /5 Janette Sepulveda: This is our new go to spot ! Its a 90 min drive for us but its so worth it!! The ambiance alone is to die for if you love the water like we do ! Now add the food and OMG !! Its the place to make memories !!!

5 /5 Jason Cummings: Service was spot on, very attentive and observant. Food was extraordinary and arrived in the proper order and in due time. The drinks, from a multitude of beers, wines and mixed drinks, down to the virgin cocktails and sodas arrived quickly and refilled without hesitation. Myself and my fiance will definitely be returning and will be encouraging friends and coworkers to come experience fine dining by the water