1 /5 Jessica W: We saw this place on our way to an event and decided to give it a try. It was empty when we entered. We glanced at the menu and ordered two whole jibaritos. The food we really wanted was not available as we were told their main cook was not around. We were told that they were doing “to go” orders only. We grabbed drinks and sat at a table outside to wait. We paid and tipped at the time we ordered. ($40 total plus $8 tip)
We waited almost 40 minutes before i decided to go inside and ask about our food (I know it was that long because I had text my cousin when we got there and ordered). The cook said he was just coming out to say our food was almost ready. Fast forward another 15 minutes and they finally came out with our food. So we waited 55 minutes in total. They apologized for the long wait and said they had gotten a ton of orders and a large order from door dash had canceled on them. They said they gave us extra food and we could grab another drink since we waited so long. I was hangry at that point and politely declined the additional beverage. Had we not paid and tipped up front we probably would have canceled our food order as well.
When we finally sat down to eat, we discovered that we got one whole jibarito and one half jibarito and what seemed to be a 2 inch canoa with the half jibarito. We had ordered two whole jibaritos. The extra food we were given was the rice. The rice is the only reason we gave one star. It was decent but nothing to write home about.
Now to the jibarito. The pernil (pork) had no flavor. Absolutely none. The plantanos (plantain) was not cooked all the way through. The two inch plantain canoa (the “extra” we didn’t order) was not cooked through either.
All in all, a very long wait for food that should not have taken that long to prepare and food that we didn’t like.
I wanted to like this place seeing as it’s a puerto rican spot in Lockport but I was very disappointed.
