1 /5 NV L: We’re from out of town visiting our nephew at Oswego for family weekend & his birthday. We read the positive reviews & we were looking forward to celebrating his birthday here. The water girl was very friendly & attentive. She was the only positive aspect of the entire dinner.
FOOD:
- Two of the drinks we ordered were wrong. We ordered two sangrias & there was no fruit in them. We mentioned this to the waiter & instead of bringing the correct drinks, he brought over a tiny bowl with a small amount of fruit for the two drinks. We should have known at this point.
- I never received my soft drink.
- Ordered wings as an appetizer, they came burnt & only received 5 small wings instead of 6.
- The bacon on one of the burgers ordered was burnt.
- The French fries that came with the two orders were cold & tasted exactly like McDonalds fries.
- All the food was brought out & everyone was almost done eating while my sister & I were still waiting on our tiny Margherita pizza. The waiter then came over & said it was done wrong & a new pie had to be cooked & it would take less than 5 minutes, yet we waited almost another 15 minutes.
- Finally got the Margherita pie & it is nothing like a true Margherita. Absolutely zero tomato sauce, the cheese tasted very strange & had a strange texture, the crust was very salty. It tasted worse than a grocery store frozen pizza & was $16.
- We originally planned on having desert & possibly sing happy birthday but it was such an awful experience & the food was terrible so we decided not to even attempt it.
SERVICE:
The waiter seemed rushed the entire time although there was just a few people dining. He tried to be friendly & make jokes, but it all seemed very forced & awkward. He never once asked how the food was, if he did we likely would have mentioned all of this.
COST:
It was over $100 & of course we left a tip. We left so disappointed that this is how my nephews birthday dinner went.
I really do not like to leave negative reviews, but cannot comprehend how this place has nearly 5 stars and want to share our experience with others who read reviews so can then decide if they want to eat here.