The Red Sun Fire Roasting Co. - Oswego (NY)

1 /5 K R: Well, it wasn’t the food. It was the bartender on Monday, August 25. The young lady took my order and the food sat in the window for 20 minutes. I ordered the stuff sold. The lady Chef looked at the ticket and then finally 15 minutes later, she said to the bartender who only had three people sitting at the bar. Remind her the order was up, so I ate cold, stuffed crab yes the menu has so many good food items on it. Unfortunately, I’m here for the next month for work and when I find a place I go every night and I skipped it. I’ll try if I walk by and see her not working, and hopefully things will be improved. Very disgusting to be paying very expensive prices forhorrible service.

5 /5 Richard Finger: Can’t say enough good things about this restaurant! Food was delicious, drinks were exceptionally well crafted, staff excellent! I was only in town for one day for business but would return the next time I am in town.

1 /5 ha keri: I’ve been here in the past and never had any issues. I went the other day and ordered the chicken gnocchi, which I get often. The gnocchi was ok, but the chicken was extremely hard to eat because of how dry and flavorless it was. The presentation was also shocking; I’ve never had it served like this, and the portion size was smaller than I’ve ever received before. I had higher expectations based on my previous visits, so to be completely honest, I was in utter shock. Paying $25 for dry, skimpy chicken and overcooked gnocchi was extremely disappointing. I wish I went to bistro or even got a frozen dinner over this.

1 /5 NV L: We’re from out of town visiting our nephew at Oswego for family weekend & his birthday. We read the positive reviews & we were looking forward to celebrating his birthday here. The water girl was very friendly & attentive. She was the only positive aspect of the entire dinner. FOOD: - Two of the drinks we ordered were wrong. We ordered two sangrias & there was no fruit in them. We mentioned this to the waiter & instead of bringing the correct drinks, he brought over a tiny bowl with a small amount of fruit for the two drinks. We should have known at this point. - I never received my soft drink. - Ordered wings as an appetizer, they came burnt & only received 5 small wings instead of 6. - The bacon on one of the burgers ordered was burnt. - The French fries that came with the two orders were cold & tasted exactly like McDonalds fries. - All the food was brought out & everyone was almost done eating while my sister & I were still waiting on our tiny Margherita pizza. The waiter then came over & said it was done wrong & a new pie had to be cooked & it would take less than 5 minutes, yet we waited almost another 15 minutes. - Finally got the Margherita pie & it is nothing like a true Margherita. Absolutely zero tomato sauce, the cheese tasted very strange & had a strange texture, the crust was very salty. It tasted worse than a grocery store frozen pizza & was $16. - We originally planned on having desert & possibly sing happy birthday but it was such an awful experience & the food was terrible so we decided not to even attempt it. SERVICE: The waiter seemed rushed the entire time although there was just a few people dining. He tried to be friendly & make jokes, but it all seemed very forced & awkward. He never once asked how the food was, if he did we likely would have mentioned all of this. COST: It was over $100 & of course we left a tip. We left so disappointed that this is how my nephews birthday dinner went. I really do not like to leave negative reviews, but cannot comprehend how this place has nearly 5 stars and want to share our experience with others who read reviews so can then decide if they want to eat here.

4 /5 Raajas Joshi: The pasta was flavorful and the atmosphere was cozy. Stretched bread is a fan favorite and a must try. The drink menu is expansive and their signature Red Sun is a must try.