1 /5 Stephanie: I was going to count my $50 loss and just go to a different salon but I thought about the health and safety risks of this manicure, and decided to leave a review.
This wasn’t my first time to this salon and I had previously had an okay-ish experience but the customer service was exceptional. I returned in hopes of having a similar experience. To start, the previous gel removal was done at the station in the back most corner with all the surplus supplies. It wasn’t even cleaned. Honestly, I’m doubtful that area was meant to be a manicure station, because there wasn’t any supplies readily available.
When we ended up moving to a proper station (for better lighting?) they didn’t bother wiping down the area. As soon as the lady before me wrapped up, I jumped right into her seat).
The actual manicure was really rushed. I went in the late evening so maybe the tech was tired, but she completely ignored cuticle prep and care. She didn’t push back any of my cuticles. She maybe cut the cuticles on 5 fingers or so.
The gel application was horrible. She applied 3 coats but most of it was focused on the tips of my fingers. She kept getting gel on the skin surrounding my nails and attempting to use her latex glove to wipe it off. Regardless, by the time I got up to pay, I had gel on my skin on about 5 fingers. (I later found out that’s apparently a huge health and safety risk because that could cause an allergic reaction - thank God I didn’t have one).
I asked the receptionist (the man delagating the techs) if the gel would fall off later on maybe if I attempted to scrub it in the shower. He burst out laughing. The nail tech attempted to use acetone to wipe it off but obviously that didn’t work, so she had to file the gel off my skin. once she realized that there was gel on so many fingers she just let me leave with the file. I definitely would not recommend.
