Aspen Dental - Camillus, NY - Syracuse (NY)

1 /5 Jessica Grenga: Made an appt for 12:30 with proof that it was made and we walk in to them saying it was 12:00 and we can’t see you as our dentist is leaving at 1:00. Took no responsibility saying it was our fault when proof was given of the 12:30 appt time. But yet they say they are open until 3:00. Take responsibility and maybe there would’ve been a different outcome. Generic response from “Owner”, just a change in the name of the person writing the review. Let’s be honest, aspens are not going anywhere even if they get multiple bad reviews.

1 /5 Shanna Belcamino: Was told all teeth were bad and would need to be fixed in different ways, and gave me a 12.5k quote. I could not get a word in with the dentist, an older man. He just kept saying this is what you need and talking over me. Went and got an evaluation at another dentist amd was told I needed to fix 5 teeth, not all of them! Cost half the price. And much more friendly and nice at the new place. Aspen is a total scam!

5 /5 Devon Espey: I hate going to the dentist, but my feelings aside… the team at Aspen took great care of me. The staff members that I worked with were both friendly and helpful. I had an unexpected emergency and was able to get an appointment scheduled later that morning. I appreciated all that the team did for me.

5 /5 Johanna Bloss: I was having a problem with one of my back teeth. I called late afternoon on Tuesday and they got me in on Wednesday. I only waited 5 minutes to be called in and everyone was very friendly and professional. Once I saw the dentist for my issue, I was in and out within an hour and very satisfied.

5 /5 Wasan Bahr: What an amazing experience! The reason why? It was because of the way I was treated. It was my first time there, and I received a warm welcome from the front desk all the way to the dentist. A week ago, when I scheduled my consultation appointment, the amazing receptionist called the insurance company to check what was covered under my plan—even though I didn’t ask her to. She told me, ‘I just don’t want you to get a surprise bill, so let’s find out beforehand.’” Yesterday, I had the actual appointment, and it was nothing but the best. I highly recommend this place, located on West Genesee Street.