1 /5 Tirzah Ross: DO NOT GO HERE!! I have read some other reviews as well and see them responding back to people with lies. Accusing their customers of being dishonest. I asked the nail tech for a fill very simple and wanted them a bit shorter. She drilled down to a certain length to my liking. She then asked me what shape I wanted I told her round and she started to shape my nails with her drill which is just lazy. Anyone who’s done their own acrylic knows you’re supposed to hand file the shape. My nails got really short, super uneven, and unflattering just because she didn’t wanna take the time to hand file the shape. I shared with them it was way too short and I didn’t like them. I’m not usually picky about my nails I’ve been to nail salons all over the U.S and never have I ever had such a bad experience. They then decided to extend the length by putting stickers under my nails to use acrylic gel to lengthen the nail. Which ended up looking like a disaster. The nail tech could barely apply the stickers. She didn’t seem certified or licensed. None of her techniques used were normal. I even asked if another nail tech could finish for me just because she didn’t seem like she had any idea what she was doing. The nails ended up sticking upward, and flat as well. Did not look natural at all. As well as part of my skin was nicked and started bleeding they applied a green solution on it that hurt. I shared with them how concerning it was and that I wanted them removed or possibly a whole new set they would not agree to it. I got up before they could paint the nails requesting I be accommodated but was not. Not only did I recognize that they were bad but the other nail tech was giving judgy looks to my nails as if she knew they were messed up. They made me pay full price. The man I spoke to who I assume was the manager or owner had no customer service skills and wasn’t willing to work with me. Do not go here. I will be telling my friends, family, and all of my other connections to not go here. I work at a doctors office with hundreds of patients around Ithaca. Also have family who works in the Cayuga hospital. We will be sharing this story. My cousin also went with me and had a bad experience. (She’s in high school) and will be sharing her experience with her peers there. They were very aggressive with our hands. My nails that were filled were painful from how poorly they were done. I had to take them off myself last night with acetone because I feel uncomfortable going back in. Considering doing something more about it. Again I am not usually picky but I felt really uncared for and they gave a lot of attitude so I feel the need to share and spread that you will be unhappy going here. I suggest going to luxury nails, or miracle as an alternative.
