Cosmo Prof - kingston - Kingston (NY)

5 /5 Tracy: I travel specifically to this store because of the customer service that I receive from Carol. She is very pleasant and very helpful. Her attention to detail is amazing. She always remembers my name and knows which products I like when I come into the store. The other day I stopped in and Carol wasn’t there, but Clarissa was. I have to say that Clarissa was excellent as well. The customer service that Carol and Clarissa give is what keeps me as a repeat customer

4 /5 Jennifer James: For licensed cosmetologists, barbers and nail techs. NOT for the public. Great variety of products. Prices are ok. Helpfu ladies at the counter.

4 /5 Andrew W: When theyre looking for something to help my face for when I shave and I was able to get it right away and the the clerk was very knowledgeable and extremely helpful and really friendly

2 /5 Theresa Spiegel: They had what I needed but the lady wasnt wearing a mask when I came in and was kinda argumentative. She didnt know what I was talking about and didnt inform me that I needed a license to shop until after I picked out what I needed.

1 /5 Ali Rosario: They Have the worst customer service, I had no idea they were only open to those with a license. After being there for 30 minutes, struggling looking for an specific product, I decided to ask one of their employees who clearly saw me walk back and forth multiple times. When I asked she just pointed at where I could find the product and did not even move, yet there was another lady there and she walked with her around the store. At that point im feeling really uncomfortable with the way the employee was looking at me, and treated me the way she did, almost felt like she was treating me in such way bc I was speaking spanish to my daughter who was with me. As I’m grabbing my needs to pay she asks if I have a card with them, which I didn’t and had no idea I needed a card to shop at this store. Wasted almost an hour for her to ask me with a really negative attitude to hand everything back to her and for me to leave the store. I WILL NOT COME EVER AGAIN even if it’s open to public. I rather drive 17 Miles to Sally’s Instead of this place. YIKES! If I could gove this 0 stars I would.