Dr. Henry G. Moreta, MD - Riverhead (NY)

1 /5 Joe DePinto: Doctor Henry Moreta is very personal, nice and thorough. Unfortunately there was a long wait after arriving to see him. He doesn’t have good help in the office at all. There is such a long wait when calling and the staff is unfriendly and not professional. I was told by a Tayja that she was going to get in contact with the coordinator and I should be receiving a call later in the day regarding my medication refills and that never happened. Here we are 3 days later and I am making the phone calls out to the office because they haven’t called me back. She said she doesn’t know what happened, and told me to hold on while she sees what is going on. After being number 12 in the queue, the phone started ringing and then got disconnected twice. Horrible office service here.

2 /5 Maria K: Keep getting phone calls before 9am after requesting nicely not to call before 9am since i work late. I got a phone call this morning after leaving a message for dr. Moreta to call me regarding my mri results. Call not even related to my call but to pick up a disc i left there ar my last appointment. Come on really read the notes in my account prior to calling. I will not call anyone before 9am out of respect. I still cant get in touch with dr. Moreta and my no fault insurance is running out. Great way to treat patients.

1 /5 Michael G: My wife took my mother in law to this practice. The initial assistant was overly verbal and it made mom very nervous. The dr would not give my wife five minutes alone to ask questions. We can get financial assistance but the dr refused to fill out the paperwork for us. I don’t like to leave negative comments but I do not recommend this practice and it seems like a revolving door practice.

1 /5 Mike Cuomo: I have tried 3 times to see Dr Moreta in Riverhead. Each time I arived 15 minutes early and waited 2 1/2 hours past my scheduled appointment time before demanding my copay check back and leaving. Appointments are made in 15 minute increments, which is ridiculous and suggests that this practice is an appointment mill first and a caring health practitioners office second. The staff gives the same old lame excuse that "the doctor is running late", and expects you to just accept that and not question why. Well how could the doctor NOT run late with 15 minute appointment intervals. The Office manager was snide and patronizing. Yes I admit I was not calm and pleasant to talk to, but never once did anyone suggest or accept accountability for wasting MY time... as though my time is not valuable and worthy of respect. I have no idea if he is a good doctor, other than hes paid off his Harvard education a thousand times over already, and if the way the practice is run is any indication of how he treats patients, than I would go find someone else to treat you. I will never go back there. Oh, and the waiting room smelled and it was dirty.

1 /5 Jeff Schnee: Wish I could give ZERO stars. Dr. Moretas office does not answer the phone nor return calls for a week. If they get your machine you have to go through the entire process again. My father in law has dementia which Dr. Moreta is treating him for. After changing his medication my FIL started to have episodes of extreme rage. Try calling Moretas office for help.... Finally had to call the Hospital / Doctors line to get someone to answer. Explained the situation, was promised a call back.. No call for another week. BUT, in the meantime the office sent in an RX for another drug, one to replace two that my FIL was taking. Moretas office called this into my FILs pharmacy. So they were delivered to my FIL with dementia. NO ONE TOLD us, my wife is his health proxy which the office is well aware of, that 1) they sent him another drug to take to deal with his outbursts 2) that the two other drugs had to be discontinued for two days before starting the new one. Who in their right mind sends dementia patients meds without first instructing their care givers? My FIL could have overdosed if not for him reading the label and it saying something to the effect "This drug has caused death in dementia patents". So he called us and started to rant. Thats how we even found out about this. and yes, we called Moretas office and didnt get a call back for week! Thats when we found out that he had to discontinue the other two drugs for two days first. Dr Moreta may be a good doctor, but the incompetency and total disregard for quality patient care from his staff, make this practice one to avoid at all costs. And yes, we too had to wait for hours, as they do not care about your time as well.