2 /5 Khalyn Kastner: Went in on 2/11, called for an acrylic set and was told upon arrival that they do not do acrylic sets. Was pushed to do sns dip and then when I mentioned that the coffin shape looked too square, she told me it was fine and she still needed to file it down. I ended up having to file it down after telling her on two occasions that the shape wasn’t what I wanted it to be. My cuticles are torn up and she cut me with the nail file. Never in my life have I had a nail tech file my nails to the point that I am bleeding. My fingers hurt so bad I couldn’t unbutton my jacket and my nail beds were sore for 3 days. She apologized for cutting me and blamed it on dry skin but there are visible cuts from where she cut too close to the skin. The design is smudged and she looked at it, tried to wipe the smudge off, and then continued to put top coat on. She couldn’t do the basic design I asked and struggled to draw anything but a heart.
The best thing about this place is the hospitality and kindness of the workers. 10/10 if you want to be taken care of, 2/10 for manicures.