Empire Oral & Maxillofacial Surgery - Queensbury (NY)

1 /5 Mercury josh: My first experience with this facility was amazing. Now I have never been so disappointed in the facility in my life nor a dentist. Was supposed to have a tooth extracted call the front desk was told I was able to have three quarters of it ready and pay the rest the following Friday showed up for my appointment took the day off from work and get told by the dentist that I need full payment or they refuse to do anything and then recommends an extra $600 with the work do not go here if you want to see a quality dentist this place is a joke. The staff is sweet and amazing the dentist is a joke. Now I will be going to Adirondack oral surgery. My God I have never been so disappointed in a medical facility and as a caregiver for both my parents thats saying something.

5 /5 suzanne pitts: My daughter had her 4 wisdom teeth removed in August. She is very nervous and anxious when it comes to any kind of doctor or dentist. Dr. Adams was so patient with her and set her mind at ease before the procedure. The extraction was quick and the recovery was just about two weeks- he did an amazing job. The support staff was kind and friendly and very helpful as well. I highly recommend this practice.

1 /5 Marissa Panzera: Had to get 4 of my wisdom teeth removed. Three of them were impacted. I arrived 15 minutes before my surgery. The ladies behind the desk were absolutely phenomenal. So nice, super easy Check-in process. They were great. I get taken back to the room where Im going to have my surgery done. They get everything set up. The girl starts. My oxygen comes back a few moments later to tell me Its gonna be a little bit longer before the doctor can come in. An hour over my appointment time that I have just been sitting there doing nothing but waiting for him to finish another surgery. So an hour late, I get stuff happens but they need to schedule better and account for things. I woke up so swollen and in so much pain. When my husband asked about a follow up appointment they said they dont do that there. And then gave me no recovery information Ive had to use Google. And the paperwork that also gives no information. 11 days later Im still in Immense pain, cant eat solid foods. Still noticeably swollen. Quoted me one price and then when I got there it was a hundred dollars more than what they had quoted and they said because of X-rays from my previous appointment that insurance didnt cover. I didnt even need x rays because I had gotten x rays done prior to going there and my dentist had already emailed them all of the copies of my x rays. So doing their x rays were pointless and a waste of time just to rack up my bill. All in all just an awful experience very hard to reach anyone at that office the poor time management of the doctors.

5 /5 Karel Collette: My first consultation with this office was a consultation with Dr. Wu - he was very professional and took quite a bit of time explaining my xrays to me and my options. The second visit was added on the same day as a referral from my endodontist for an extraction. Dr Barzani was very professional, great bedside manner, very personable and thorough. Her assistant as well, very kind, complimentary and professional. The front office staff with each visit were kind, efficient, personable and pleasant to deal with. Would highly recommend this facility.