Floris Nails & Spa - Hartsdale (NY)

1 /5 Sahar Khamsehi: The staff (especially the receptionist lady) are very unprofessional and rude. They are never busy/crowded though their space is large and relatively nice, now I know why! The water was cold and when I nicely asked, she was basically suck it up it will warm up, which never did! I asked for no bail polish to just have a relaxing time and enjoy the pedicure and massage, but as you see in the picture, they rushed me ( I was done in 10 minutes or less), they skipped a few steps ( including removing dead skin around nails and build up on the corners) and the nails are all uneven and not even straight! Unbelievably incompetent, rude and unprofessional! They will go out of business soon since they never learned how to treat customers in the USA!

2 /5 Alex: Got a manicure with gel chrome and the nail polish already started chipping off the next day. Pretty cheap quality granted it was $60. Also when the front desk woman was asking me if i was paying cash or card, i think there was miscommunication because i told her i didnt have enough cash on me and i was using card, and then she proceeded to raise her voice at me saying i didnt have money for tip (which i did, and ended up giving my nail tech more than what i planned on giving because i was flustered by her yelling at me). She overall seemed incredibly rude.

5 /5 Kristine Collabolletta-Magliano: I love, love, LOVE this place! Always clean, always polite and I always leave happy!! I could not be more obsessed with my nails currently; Boa is amazingly patient with all my nail art requests and does a beautiful job every time!

1 /5 rosanna espinal: Soooo annoyed and upset! First I must say, there weren’t many people of color in the salon. Obviously that is no one’s fault but I definitely felt like I was treated differently because I am a young black female. I had Jon do my gel pedicure and gel manicure. HE DID A TERRIBLE JOB. I still see the red color of my old gel pedicure on my toes and he filed all the length of my nails. I asked for LIGHT PINK and he gave me clear.. I am so upset. To top it all off my total came out to $107 and JON demanded an 18% tip which made my total $127. Worth it? ABSOLUTELY NOT. I will never step foot in this place again. They didn’t even scrape my feet. I should’ve spoke up but I didn’t want to make a scene. Don’t bother wasting your money here. I’m adding photos of my nails before vs after so you can see how much LENGTH HE FILED AWAY. My red nails were done at another salon but I didn’t return to them because the wait was too long. Next time, I’ll just wait.

2 /5 Elaine Munoz: The pedicure was good but then got passed on to another technician named Kiki for the manicure. I said to keep the nail shape round which is the natural shape of my nails, but she made them more pointy and then one nail was cracked and she insisted that it wasnt so did not apply any nail glue and so later that evening the crack on the nail became visible again. She seemed young and inexperienced. When the customer requests a certain nail shape and is also telling you that her nail is cracked the technician needs to pay attention and address those concerns and dont try and brush it off like the customer doesnt know what theyre talking about. Rule of thumb in business, the customer is always right.