Forest Creative Nail & Spa - Staten Island (NY)

4 /5 Kerry Lee: I came here a few times! Very quick and smooth experience and their service is good! I would say, only come to this place if your design is simple as I think the nail techs aren’t very skilled with intricate details but simple manicures are amazing here! Also great prices

2 /5 Alisa: Cheaper is not always better. I only went here twice. Both times I felt rushed. They don’t care about what you want and made my cuticles bleed both times. The first time they didnt let me pick my color. When I walked in, a woman asked me what color. Next thing you know I am sitting down and she put a bottle of polish on the table. I tried to stop her I asked, "What is this? I dont think I like it." She said lets try it. I didn’t like it and before I knew it one hand was already done. The next time I was looking at the colors and she grabbed my hand and started working. I couldnt keep looking. This is why I didnt like the color. Now my cuticles bled twice. After this I knew I shouldn’t come back.

1 /5 karina hodan: Never get a massage from them. I’m not the one to complain but I had to share this. I came in for a back massage. This lady kept hitting my head with her bracelets. Was rushing and massaging my bones instead of muscle. The next two days I was in pain and couldn’t turn my head. When I called to speak to a manager she refused to listen to me and told me to see a doctor. It’s a horrible customer service. I’m never going back.

5 /5 Anna B: Always a great experience! Relaxing pedicure and efficient, beautiful gel manicures that last at least three weeks! Pleasant staff and reasonable prices! Highly recommend!

2 /5 Raquel Valentin: DISORGANIZED! I came to this salon a couple of times before I really had any issues. It started two weeks ago when I came in to get my nails done. The lady directing everyone around forgot about my friend and I several times. She was also distracted while doing my nails and they came out with lower quality than I expected. Due to all the back and forth I was at the nail salon for FOUR HOURS and ended up with a ticket for being over time. Fast forward to today. I booked an appointment with my friend for 10:30, hoping this would be quick. Instead, I was passed up for several walk-ins. I wasnt seen for an hour. Then, the man at the front started my nails. When I showed him the design I wanted, he told me no and that he had an appointment and I would have to wait. He sent me to the woman beside him. However, my friend was also waiting to be seen by the same woman. It is now 12:12. My friend is finally getting her nails buffed and Im standing here with no polish waiting to be seen. Id be surprised if were not here for another hour and a half. Another four hours wasted. I do feel bad for the techs because they have performed good work on me up until this point. It is due to the techs that Im now giving a lower review. I dont believe the service itself is lacking, but there is absolutely no organization. [The photo posted is of my unpolished nails after waiting for an hour and 15 minutes to get my nails done.] Update: its now 1:07 and my nails are finally done. They offered the gel polish and a design for free. I declined the design because I didnt want to wait longer than I had already done. Total time waiting: 2 hours and 37 minutes. Photo of finished nails added.