4 /5 Liliana Judge: We used the Hudson Bridge Walking Elevator on Saturday around 10 am to go down, and there was an attendant inside managing it. However, when we tried to return up at 10:30 am, the elevator wasn’t working. We waited for 30 minutes and tried everything - called the posted phone number (mailbox was full), waved my hat to get the attention of staff, all to no avail.
Fortunately, a maintenance person came by and was able to fix the elevator for one ride only, which allowed us to get back up. They continued working on repairs for the rest of the day. The staff was helpful once they arrived, but it would be extremely beneficial to have an electronic sign that updates visitors on the elevator’s status (open, closed, or under maintenance).
Overall, the elevator is a convenient service when operational, and the maintenance team was responsive once on site.