1 /5 Yuri Kim: Second time coming back here with my mom. We had a great first experience and was excited to be back. However, our experience this time was drastically different than the first time. When we arrived for our gel manicure appointments, the employee who spoke with us was visibly annoyed that we were only getting gel manicure and not pedicure as well which I thought was very strange. She then only offered one small ring of color choices which we were confused since last time we were offered multiple rings and colors. When we asked about this, she seemed very annoyed that we had asked and grudgingly went to grab more colors. These continuous actions and attitude that we were unwelcome there made the rest of our time very uncomfortable and unpleasant.
Our whole gel manicure was so rushed and proper steps were not taken. After buffing our nails, the tech did not wipe off our nails with alcohol prior and immediately started layering the manicure on top of dusty nails. The whole process for a gel manicure took 20 minutes. My nails at the end had bubbles everywhere and uneven layers that you could clearly see.
Saddened to have experienced this and wish we had gone elsewhere.
