JCPenney Salon - queensbury - Queensbury (NY)

1 /5 Lisa DeMaria: I had my beautiful cascading curly / wavy hair cut here in December. I walked upon this salon while looking at kitchenware- SHOULD HAVE BEEN RED FLAG NUMBER 1. I asked the 2 women at the desk if there was someone there very good with curly hair. They said YES! One girl escorts me to her station takes my hair down and was like oh this is longer than i thought- RED FLAG NUMBER 2!!!!! I SHOULD HAVE RUN AWAY AND NEVER LOOKED BACK. Instead I let her continue because I thought my hair anxiety was making me nervous! She starts cutting and Im explaining how I LOVE my hair and how i ONLY let my Westchester County cousins cut it because they own and work in their salons! I told her Ive got some cuts that were too short and horrible- so you probably know where this is headed. While she was washing my hair, I tried making conversation, and I noticed her mumbling under her breath. This was a little weird and freaked me out but again- This is a difficult thing for me to do so I was TRYING to trust the process. I wasnt very confident when I saw her cuts she was doing- and then I noticed there was a LOT of hair on the floor (even though I specifically said I did not want to lose the length- but do need to clean this up from split ends and damage). she had loaded me up with product after doing the cut and then parted my hair down the middle like she was done. I thought 1- the part was AWFUL and extremely unflattering and I was embarrassed looking at myself in the mirror. I quickly flipped it over and saw how I COULD NOT because its so short now. I unfortunately now DO have a center part- where I NEVER DID BEFORE. I look ridiculous. If you compare my current pics to my past pics- you will see the mess she made. Its all different lengths- very short right in the front, too long in one spot where i blow dryed it out bc i was so embarrassed, and you see a longer section! It poofs out like a freaking BROOM. Its the only way I can describe this BS "chop" she did. Its the worst haircut I ever had- and I waited 5 years for this cut! Ive been self trimming at home- and while not perfect? I had the self esteem, and hair anybody would PAY FOR. Now, I want to smash all my mirrors and glass in the house LITERALLY bc I am DISGUSTED to see myself. They refunded me for the cut- but I am so irate. I WILL NEVER RETURN and have advised my friends, family, and everyone I meet, about my experience there. DO NOT TELL PEOPLE YOU HAVE EXPERIENCE AND THEN RUIN THEIR IMAGES!!!!! SERIOUSLY! I can not believe this person is doing haircuts and I feel like a fool for having this done there! Honestly, I was better off having NO hair cutting skills trimming my own hair with paper scissors at my house. I suggest you do the same before ever going here. I will post pictures from my phone if Im able to come back to edit this. But I am really depressed over this, and would not like to see people I know until this grows out again. Very Very VERY unprofessional cut. The manager said she had experience and would like to fix it for me- but truth is, unless they can give me the moment before she started cutting back- I will not be satisfied. My goal is to advise people that there are far better salons with trained and passionate professionals, who arent upset that you have "longer hair" or require more care than another client. Get real, or get a different job. I dont think they realize how this is absolutely RUINING my life looking like this.

4 /5 Melissa Lanfear: Went in for a cut and highlight and ended up only getting a highlight because of the amount of time it took. Did a good job on the color No complaints there. Im Giving only a Four star-rating because of the amount of time it took... way longer than it normally does and the price for just a half head of highlights With no cut was extremely high

2 /5 Steve Moss: Not good. Silly haircuts. I have never fixed a haircut myself but I fixed my sons and my hair after. I thought she forgot to blend it in but seems unlikely since we both had the same shaved to full length look. Shaved to the part is fine, but I had about half an inch on top then like two inches on the side right into a 1/8" shave and the same on the back of my sons head. We had a good laugh about it and it was easily fixable at home and looks good enough now to leave the house.

2 /5 michelle whorf: I had scheduled the design works service for a wash and style. When I arrived, I did not get a wash, just some conditioner gel that was put through anD blew dried. I the. Showed a picture of a style in which the stylist stated she is not that good at braids. The finished product did not look like the photo and I could tell the stylist was struggling. When I got home I had to add a few Bobby pins of my own due to hair being uneven. Ended up okay in the end but was not satisfied with the service or finished product. I probably will not be going back.