1 /5 Sofia: This place is a joke too many red flags ! I called at 1:55 pm on a Saturday to ask if they would honor a Groupon on a weekend and she told me I could come in and asked for my name.. cool, I told her I’d be there in 15 mins, when I get there they were acting confused like I didn’t just call. When u get into this empty salon, which I know understand why, they ask if they can take a lunch break, but they knew I was coming and could have told me to come later so that really blew me.
So they put me in the chair and tell me it’s going to be and extra $20 to take off my gel and put new gel again and I’ve never had to pay for the removal..
After having my toes soak to the point that water turned cold she starts filing and cutting my toes THEN goes to cut and file the girl next to me toes because the person working on her didn’t know how to do it.. I’m completely mind blown and have never experienced this. So I’m waiting again, water turns cold yet another time.. she then goes and switches with now the second “manicurist” because she also doesn’t know how to cut and file. So now I’m stuck with a completely different person and the third client gets to go with the only competent manicurist, crazy!
I am fortunate to know Spanish so I was able to communicate with them but I feel terrible for people who may not understand.
On top of that there was a damn fly I was swatting during my entire pedicure.
I hoped for a relaxing nail experience and it was unfortunate that JV Style Spa & Nails did not deliver that.