1 /5 Lauren Richards: I am typically easygoing about my hair, but I have never disliked a color/ cut as much as from this salon. The staff is very friendly and welcoming so I dont want to downplay their customer service. I asked for a balayage with bright whiter tones of blonde dimension to break up the ashy-brown that had grown out. The ends of my hair were already a bright blonde from previous highlights. I had a natural ombre growing out and I pulled strands from it to show the color I was going for.
After 3 and a half hours, my hair was finished and was a solid brassy blonde color, and the ends were grey where new color and the old blonde overlapped. All dimension was gone. For a cut, I asked to take a couple inches off and to add layers. The stylist took about 10 minutes to do the haircut and the style didnt look much different, though it was shorter. When I got home, I realized how yellow and grey my hair looked and thought "Ill sleep on it and see how I feel tomorrow..."
The following day, I called to ask if there was something that could be done to fix my hair and they got me in within the hour. The stylist that was supposed to work on my hair again was late for work so I sat and waited, and eventually another employee started working on my hair. She agreed it wasnt remotely like the picture I referenced the day before. My goal was at least to get the grey and brass colors out. She started painting demi-permanent color on my roots to blend them better with the blonde, and then said the ends would need to be toned again with two different types of toner. I was there for about an hour, so it was a total of 4 and a half hours between the two days, and my hair has turned out yellow. Good luck if you go- it may have been the specific girl that did my hair. Other customers seemed content with their hair.
The attached picture is the result an Im not a fan at all. Its very disappointing.