1 /5 Stephanie E: I just moved to SI so I was looking for a regular nail spot. After seeing all the reviews, I came in and was overall, not disappointed. So theres that.
Pros: clean, nice atmosphere, great massage chairs, parking in back, great gel color selection, overall good work with uv gel set and gel manicure. Ask for Suki for your pedicure!
Cons: Ive booked appointments for 12:30pm and 3:00pm on two Saturdays and come early or on time and still had to wait about 20 minutes after arriving to even be seated at a station. The last time two different people did my hands alone. I shouldve remembered the girl that did my nails the first time cause she was amazing. A spot on my thumb was not polished but its not the end of the world. My nails arent filed to my liking (square) but, now I know who not to ask for.
This is my second visit, and I do not plan on staying here for Services. I noticed other customers were offered a discount card for $5 off at the fifth visit. I waited to see if I would be offered one but nope, I had to ask after paying. Its not even the $5 its the thought of customer service/engagement.