Moisture Salon - Schenectady (NY)

5 /5 Nancy Koziol: WOW. Ive recently started my curly-hair journey after a lifetime (nearly 50 years) of using heated styling tools. While Ive been having fairly good luck with it, every time I got a cut it felt like my hair took a few steps back. I greatly appreciate people who truly know what theyre doing and have a niche. Thats what you can expect at Moisture Salon. After arriving and being greeted, Brooke Irina took me on a JOURNEY. Not only was she very good at explaining things to me and showing me all the steps on the way, but she was also really fun. Im someone who likes to CHAT during a salon visit and she is friendly, interesting and really funny. We had a great time. Since my first appointment my hair has looked better with more even curls and the products she recommended have definitely made it healthier. Im looking forward to going back in 6 months for a check in and trim and to get feedback on how Im holding up doing this on my own. Absolutely worth the trip to Schenectady!

5 /5 Donna Lamkin: Wow! I recently received a phenomenal cut and coaching session with Ron, the owner. From the minute I entered the salon, I knew I was somewhere special. Two beautiful curly-haired dogs greeted me, making me feel instantly welcome and at ease. I love the salon -- it is peaceful and cozy. Ron and I had a great conversation about my hair and what I could expect. He was extremely attentive and responsive, educating me on the best ways to hydrate and nourish my curls, without any pressure to purchase products. I left the salon with an amazing cut and style -- and the best part is that I can replicate the results when I style it myself! This is definitely my new salon -- so thankful it was recommended to me. Ron thank you for sharing your talents with the curly-haired community!

1 /5 Valarie Castora: Best part of this salon: I learned about Innersense products! The rest was terrible. From the haircut, hairstyle, styling techniques, care protocol … to the condescending, disrespectful attitude of the owner/stylist. He can be downright mean and nasty. It’s taken a few years and now have a new stylist in a different salon. I finally have frizz-free, bouncy, springy curls … a far cry from the frizzy, lifeless wave I had using Moisture Salon techniques. It was expensive, disappointing and life is hard enough without the owner/stylist at Moisture Salon being downright mean. Avoid this place if possible!

1 /5 Louisa Bee: Terrible experience at Moisture Salon. My mom and I were 12 minutes late, ( we did call and he did not respond! ) and the stylist was immediately rude and dismissive—not just to me, but to my mom as well. He refused to cut my hair, claiming he couldn’t see my ‘natural curl pattern,’ even though my kinky hair was out in its natural state. I’m only 14, and his condescending attitude left me feeling humiliated and nearly in tears. To make matters worse, he charged my mom $80 for absolutely nothing. He was also upset that we didn’t use his products, as if that somehow justified his rude behavior. What’s shocking is that this isn’t new—there are reviews going back seven years about his terrible attitude. Instead of improving, he writes rude, dismissive replies blaming clients for his unprofessionalism. This isn’t just bad service—it’s a long-standing pattern of disrespect that he refuses to address. Do yourself a favor and avoid this place entirely.

5 /5 Christine Munoz: If you have curly hair and the just thought of getting a cut gives you anxiety, I recommend an appointment here. Ron not only takes the time to trim and shape the hair specifically for what suits you, he also gives a lesson in care and maintenance. The staff are all friendly and welcoming and it’s clear that they care very much about the work that they’re doing. Following my first appointment, I’ve been able to style and care for my hair with ease. It’s well worth the cost and the wait for an appointment.