Monroe Chocolate Spa & Nails - Monroe (NY)

1 /5 Adalgisa Rivera: The lady was nice but she didn’t even take 15 mins doing my foot pedicure. She barely scrub the bottom of my feet and I still have some loose skin on bottom of my feet and didn’t cut the skins around all the nails. She barely massaged my feet when she put lotion. When they asked her to do my feet in there language she appeared to not want to do it because I asked for someone with ingrown experience for pedicures. I didn’t get any nail polish and I was charged $33. I will not be returning back to this place at all!

1 /5 sabrina spiecker: i made an appointment for a regular pedicure and gel manicure with designs. pedicure was first the man who was doing the pedicure said “gel or powder polish?” i said “regular please.” “regular no good” i asked “why not?” he continued to stare past me for 40 seconds and said “i don’t know.” i insisted regular polish. i asked to do a sunflower on both of my big toes. he ignored me. he was about to put the clear on when i said “i asked for a design” he goes to get the colors (not even sun flower colors) and then comes back sits down looks at my toes and says “regular polish no good for designs” so i wind up NOT getting what i had asked for. just plain toes. my gel manicure comes he doesn’t oil my cuticles before cutting, so he was pulling on them not even cutting them. possibly the cutter wasn’t sharp enough. barely cleaned my nails nice. i had to come home & clean up my own cuticles. i asked for a sunflower on two of my fingers and it looks like an 8 year old did them. it was also $5 per nail design. i regret not standing up for myself in the moment. because i am EXTREMELY unsatisfied with what i paid for. $88 to be exact. i will NEVER go here again.

5 /5 Sara Belliard: Today’s experience was wonderful. I came in with a pic for inspiration and Anna knocked it out of the park.

4 /5 Amanda Leigh: I’ve been coming here for years, most times good experience, occasionally amazing experience! Long and short acrylics tend to come out nice; today Gina gave me the most amazing pedicure I’ve ever had. My new set came out nice as well, however overall I suggest removing acrylics by yourself. That is the only service I do not enjoy here as it is typically painful and I’ve just had to wait a month before my natural nails could handle the acrylic again (: Customer service is always good and friendly!

1 /5 Adrienne Asencio: I went here knowing it had terrible reviews but I figured how can they really mess up a gel pedi??? Well they managed to. And I’m sorry I over estimated them. The Polish was terrible it was half shiny and full. I hated it. The massage was barely her touching my skin. Just lack of customer service $45 down the drain.