Mount Sinai Queens - Long Island City (NY)

5 /5 Ayesha siddika Biva: I never imagined such a good treatment. I was treated in the ICU from the emergency room and from my own experience, I can say that nothing could be better. And what can I say about the service, everyone was so helpful and so friendly, it was beyond my imagination. In a word, amazing.

1 /5 Maureen Ramgattie: Called an ambulance on 12/12/2024. I requested Weil Cornell but the incompetent paramedics lied and said it’s an hour away meanwhile it’s literally a 12 min drive. Anyways my son fell and split his chin wide open and needed stitches. Not only was the mount sinai paramedics lazy and didn’t know how to do their job, neither did this hospital. My son was put in the waiting room with no doctor assigned with a giant hole in his chin. I ended up leaving and taking my son to Weil Cornell, where they did an amazing job as always. Mount Sinai is a terrible hospital and needs to be avoided at all costs. Weil Cornell for the win ! I filed a complaint against the emt and I will file one with the state next to defund this place on the grounds of committing insurance fraud . Happily charges Medicaid but doesn’t do for the patient , causing patients to go to another hospital bearing the insurance a second cost for the same injury

1 /5 Sarah Hymes: This facility lacks support staff, which leads to good doctors moving to other facilities, and terrible service for patients. I had one good experience with a doctor (PCP) in the Internal Medicine department, but she left less than 6 months after I saw her. I booked with another doctor, who flaked on me 5 minutes before my appointment. When I walked into the Internal Medicine department on the 4th floor, there were two desks, each listing about six doctors that the person behind the desk was responsible for supporting. One desk was empty and the other desk was dealing with all the phone calls, requests, walk-ins, etc. To say the person sitting behind the other desk was over it would be an understatement. And I dont know that I can blame her. If this hospital creates an environment where support staff call in sick to get a day off, the rest of the staff will be overworked and under supported. What do you think this means for the patients? A crappy experience, of course. I wont be trying to visit any doctors at this location again.

1 /5 tamiris menezes: Im severely asthmatic and live right by this hospital that’s why I’ve been there multiple times and every time I go it’s insane how little they actually care, the nurses are extremely rude and cold hearted, they would leave me gasping for air waiting omg periods of time, ask questions knowing I can’t breathe and just leaving me in a room with concerns and without checking for hours. Each time I go there I spend about 8 hours for the bare minimum care.

5 /5 Henry Davis: A lot of criticism for the emergency room here. My personal experience with emergency rooms is they take you in order of severity so, guess what? You may have to wait. This hospital services all of Western Queens. The next closest is in Jackson Heights or Manhattan. All my doctors are with Mt Sinai and all my procedures (no operations to date) have been in the Astoria facility. Over a decade and... Im still here. Like and trust my doctors and appreciate the professional staff.