1 /5 Caitlin Bingham: Worst experience ever. I had my car towed to them. When I called and asked how much to tow to Manlius (17miles away) they told me 594. I called back and asked for a price to tow 3 miles down the road. The guy said 4 something and wouldn’t give an exact price. He didn’t have his flatbed that day so offered to tow it the next day without an additional day fee. So I told them I had to work but would call when I had the cash for them to bring it. They called while I was at work so naturally I could not answer right away. Told me they were ten mins away. I went out to talk to them and they were so unbelievably rude. They were mad they called and I didn’t answer while I was working. So I had to leave work to get cash. When I came back he told me it was 545. So I mentioned how he told me 4 something yesterday. Of course he denied he ever said that. So of course I paid cause they couldn’t leave my car or take it back. So it left me no options. I mentioned that it didn’t make sense how 17 miles away was 594 but 3 miles was 545. They take advantage of bad situations, lie and just pull numbers outta nowhere because they know you have no choice but to pay. Terrible company. I could of been more understanding if they were so rude and called me a liar basically. I told multiple people about my experience and they all knew immediately who it was and said how awful they are.
