5 /5 Melissa S: I went in once to get a Balayage done and didnt get what I wanted at all. The girl was super nice, but the colors were just off. I emailed them about possibly getting a new color done, and they reached out to me, willing to fix it and got me right in. I so appreciated it and will be coming back to them.. Overall, it was a great experience and the effort that was put forth to help me get the look I was going for was so good.