St Peters Rensselaer Health Center - Rensselaer (NY)

1 /5 Caroline Boule: I’m so disappointed with what has happened to this clinic since May 2024. They do not refill maintenance medication after multiple requests on MyChart and via phone. One of the nurses even gave me incorrect information on how to take medication when I finally reached someone. They must not have known that I’m a doctor myself and I’m switching practices. I just feel bad for the patients who have difficulty advocating for themselves. Please, SPHP, get this practice together for the safety and well-being of your patients!

5 /5 Keith DeNivo: No complaints. My pcp is here. Everyone seems nice. They give referrals if you need them. They always addressed my health concerns.

5 /5 Quinn Cavanaugh: The receptionists, nurses and provider I saw today were absolutely wonderful. I was nervous after seeing the reviews for this location but have been completely put at ease. I was never kept waiting for longer than a minute. The providers took the time and care to make sure all my concerns were addressed. I felt well taken care of and look forward to coming back.

1 /5 Sam C: I scheduled an appointment for 8am, drove to my appointment, tried to check in and when I arrived I was informed that the reception messaged me on mychart that the dr I was seeing was sick and not coming today. I didn’t receive any phone call to reschedule or even let me know my appointment was cancelled. When I asked if someone else could see me she suggested I see an urgent care I informed her I scheduled with my primary care to avoid paying a large co pay like I would there. She said sorry about that did not offer to reschedule or fit me in any other time and there isn’t an available appointment till the 28th and it’s only the 2nd!

2 /5 Tanajia Davis: Nurses are nice and that’s the only reason I give it 2 stars. The doctor is rude and pretty much treats me as of any problem I bring up is insignificant. No referrals, talking over me when explaining my problem. I talked to the nurse answering questions longer than he spoke to me. Then I went in for a simple testing and they never update results until I harass them and I also have to harass them each time just to send in prescriptions (still never even sent my allergy meds in from November it is now April) I believe his name A Ghani. Very rude and unprofessional