Subaru of Utica Service Center - Yorkville (NY)

3 /5 Mary Kunzler-Larmann: All seemed great for oil change and tire rotation. Good service. But on way home car has strange noise on braking. Seems to be from right rear-a clicking but not metallic as wheels turn. I have left message with service writer and on main Service line. No response yet

5 /5 Davaun RamireZ: I’ve been working with Tyler for the past three years for all of my Subaru’s service needs, and I honestly couldn’t ask for a better experience. He’s always incredibly helpful, kind, and knowledgeable — no matter how big or small the issue is. I truly trust him with my car, which is not something I say lightly. It gives me peace of mind knowing I have someone reliable and honest to turn to. Subaru is lucky to have him, and I’m grateful for the consistent care and professionalism he’s shown over the years. - Nadia

5 /5 Bob Palmer: The service and repsonse was outstanding. Since I recently lost my sister to pancreatic cancer they were VERY understanding on the situation and the problem with the car. Could not ask for better service and understanding from ALL from service counter to the tech to the manager. HIGHLY recommend for anyone needing service that is HONEST which is rare nowdays.

5 /5 Stuart Moffett: The team was great. They got my Forester in right at our appointed time, diagnosed the problem quickly and then fixed it for less than I expected. The wait was pleasant and I was able to work quietly in the waiting room, that had coffee, water, snacks and good wifi.

5 /5 Denise Vitiello: They really go the extra mile. Loved getting a video so that I was able to see the wear and tear on my tires and brakes. Back in the day, you just trusted- and wasnt always trustworthy. By seeing this- it was obvious that the repairs/replacement parts I needed were actually truly necessary. All staff is just so pleasant and smiling and helpful. I even was able to work while I waited for my service to be complete and had coffee and all the proper outlets and USB ports for phone charging etc. THANK YOU!