UR Medicine Eastman Dental – Downtown - Rochester (NY)

1 /5 Miranda Sellite: Dont make an appointment if youd actually like to be seen, I guess. I called in August of 2024 to make an appointment, first available was in January. January appointment cancelled, moved to February. February appointment was canceled, moved to March. Today was the March appointment and I finally got a hold of someone (the voicemail is full and they rarely answer the phone, if they do they just put you on hold without waiting for you to say yes thats fine) to find that todays appointment is cancelled and rescheduled to May. My kids have been on the wait list for over a year too, no end in sight.

5 /5 Ivy Rose: I was scared to come here because of all of the bad reviews but I had a great experience at Eastman Dental! I came in for an emergency and didn’t have an appointment and waited about 2 hours to be seen. Pretty average for an emergency appointment. The dentist and nurse I had were very kind and accommodating and helped me with my dental issue quickly. I would definitely come back in the future!

2 /5 Brian Longo: The staff are so rude and they kept pressuring me to stay and they never told me what they were doing and if there a place where you treat people I wish they would be compassionate to ppl maybe thats why ppl dont go there because the staff is so rude

1 /5 Abc Def: These people at this building sucks and needs to be fired. Whats up with the not answering the phone? U have your hone number listed just to not answer? How are we supposed tomakw our appointments? Yall are at work answer the damn phone.