1 /5 Teneka Robinson: A complete and utter disappointment!
I went in today to have a UV gel set removed, as I was experiencing lifting from my natural nails. Being that I had some considerable length, I anticipated that it would be an easy process and planned to get a gel manicure as a final service. For context, I had the UV gel extension set done here and was satisfied with the result.
I was a bit taken aback when the technician servicing me said that UV gel doesn’t soak off and proceeded to electric file my nails. I figured that once the shiny top layer was removed, I would suggest soaking with acetone. The technician said it could not be done. At this point, my nails were already haphazardly cut down and looked horrible.
Against my better judgment, I allowed him to electric file down the UV gel until there was a thin layer remaining. I was beyond livid at this point.
What was most disturbing were the comments being exchanged as I was sitting there. Asian nail salons should not assume that because they speak another language that their clientele would not understand. There are some of us that do!
This salon needs to work on having the quality of its services mirror the ambience it exudes.