American Eagle - White Plains (NY)

5 /5 Quiana: I had an excellent customer service experience shopping with my 12 year old cousin and myself for jeans over valentines weekend on Sunday Feb. 15th. Thank you so much to the staff for their amazing help getting the right sizes for us to try on, sharing great recommendations that we ultimately bought. Isabella and Lindsey were so patience and extremely helpful! We felt we had our own personalized clothing stylist EVERY step of the way while still attending to the needs of other customers. Continue the great work ladies!

1 /5 Wilfrayni Chavez: neither is friendliness or acknowledging customers. i was in the fitting room with someone else and this girl that works there had the audacity to bang on the door and yell for us to get out because they are "closing" even though we still had 40 more minutes before the store closed. It was her attitude and the way she bang on the door super loud. After, shes at the front desk with a nasty face and as i grab my bag and i dont say anything she says "youre welcome", like if i am forced to say thank you to her and be nice after she had the worst costumer service ive seen. HORRIBLE dont care who she was you dont attend costumers like that even if theyre teenagers.

4 /5 Flávia Greco: Great customer service experience from Nayomi who was extremely attentive and helpful. Very refreshing considering the person who previously helped us was very dismissing and rude. If every store had workers like Nayomi, shopping would be a superb experience and I wouldn’t have to online shop.

1 /5 Jennie Reich Litzky: Not nice people who work here. Very unfriendly. The people who work at the aerie in the same mall are way nicer and friendlier.

5 /5 Devon White: I really like this store, I was looking to purchase jeans for my son as a gift and this associate helped me with my purchase, I think his name was giovanny but he told me to call him gio, he made my trip to the mall super easy and treated me like a friend and he didn’t throw all the promotions in my face like other stores do. He explained to me the different types of jeans men have and he also told me what was trending for a 13 year old. I ended up purchasing four jeans for my son and he liked them all. I would definitely come again.