C J What? Im so sorry people have negative experiences here. I have mostly great experiences. They know L by name. Dr Jain returned an emergency call through UMMC, who I called at night when she had been exposed to meningitis. I found out at 10pm, we did not know what kind yet (viral or the bacterial) I was SCARED. He is wonderful with L (7 yr old girl) has been her dr.since birth. Only issue was recently with a different provider who spoke of people DYING from the flu in front of my just turned 7 yr old daughter while she had a nasty cough and strep throat. The provider was speaking to me, but that inappropriate in front of a child Not cool...one star off for that. Brought politics up as well, not appropriate. Nice person, well meaning, but filter please.
EDIT 2023-
The provider who we had an issue with is gone, and her replacement is amazing! No more politics, or death talk in front of my now 10 yr old, who loves her.
4 /5
Jessica DemMc We came to this office when we lived in the area back in 2016-17 and thought they were great, but had to switch when we moved to Albany. We just moved back here, and after having a horrible experience with Oak orchard pediatrics in Albion, so I switched to WNY pediatrics since we had a great experience with them years ago. I am so glad we did. My daughter Olivia gets sick easily, and when she’s sick she gets very unwell. She has been Ill twice since June. This office has gotten her in so quickly and we’ve seen Dr. Khurrum Sanaullah both times. He is probably the best pediatrician we’ve had (we’re an army family so we’ve moved around a lot around NYS). He is so kind, thorough, and you can tell he really cares about the children he is treating. He answers all your questions and makes sure he’s doing everything he can for your sick kiddo. Kathleen has treated my other daughter and she is just as incredible, caring, and thorough. We’re happy to have them as our physicians.
5 /5
Teressa Chaplin Very rude, unprofessional, and unorganized. My appiontment was at 8:30. They were busy and decided I could wait until 9:15 to be seen. The nurse Kathreen had time to debate and argue with me about her "packed schedule" rather than see my daughter. The receptionist didnt make matters better. She chose to lie to help cover up the fact that most employees were not there. She told me she was going to the back and speak with her manager. She came back acted as if she spoke to her manger Susan. That lie caved when I watch Susan walk in the front entrance. I asked how she spoke to her in the back if she is just now walking in. The receptionist face turned red and told more lies to accommodate the first lie. Moral of the story I am very disgusted and my daughter will only see the DOCTOR.
1 /5