Hally G I would give this place a zero if I can I’m not a new customer. I’m always a returning customer, but this is the second or even third time that I’ve went to get a manicure and the nail polish and my nails are already chipping. I don’t work a heavy job. I don’t do heavy labor for my nails to be getting this bad. It’s only been one week since I’ve gotten my nails done so this is really unacceptable Anna. She’s a good stylist, but she has been messing up my nails so now it’s really getting aggravating and does not do a good job anymore. It’s like they don’t wanna serve people of color rightly but when it comes to white customers, they’re gonna do whatever they can for their white customers. It’s like if you guys don’t want Black people in there just let us know. This is so degrading
Update: I went back to the salon, and they did fix my nails free of charge, which I appreciate. However, the overall experience still wasn’t great. The new set wasn’t done properly either—the shape came out wider than what I originally had, and the attention to detail just wasn’t there.
While the staff is nice, the quality of work just doesn’t match up. If you’re looking for a salon that consistently delivers good nails, I wouldn’t recommend this place. Nyack businesses really need to step up because losing customers over basic quality control is not it. The picture with the brown background is the updated one that I got in my nails you don’t even have to zoom in the picture, but you can obviously see that the nails are different shapes and sizes. I don’t have to be a professional to see that.
1 /5
Chav Landau I went to 5 star for the first time last week. The nail tech that gave me my manicure did a fantastic job, beautiful shape. Unfortunately, unlike any gel mani I’ve ever gotten, the polish started chipping at the edges within days. I did go back this week and got my polish refreshed. It was done well and looks great. I hope it stays on longer and better this time. I do appreciate the customer care they offered when I told them what happened.
4 /5
samira barley This review is specifically for Jally as she is truly amazing! I love sitting in her chair we crack up laughing the whole time and she does an amazing job shaping my nails. She listens and makes sure you’re happy every time. She’s the reason I keep coming back
4 /5
Amarillys Cruz Well I use to love this place, with Loki and thought he is great and he works fast. Well, too fast. First time was great but the last time I went he did a full set in 35 minutes. Simple french. But he didn’t push back my cuticles or clean them at all. Even in buffering he didn’t even have me wash my hands so I had specs under the gel polish he put on OVER my cuticles so by the next day the edges were lifting. I get the text messages asking about my visit and I shared my concern. I don’t know what’s the point of asking because it’s not like they respond. Sucks to pay and not be happy. Especially when like me, you don’t have the luxury to afford this all the time but I needed it because my nails were messed up. To then be disappointed.
3 /5
Lyla Bracken I have been coming here for some time now and I have never been disappointed! My nail lady Jally always does my nails so nice and the shape is perfect. Whether it is simple one color or decorative nails I always leave in love with each set. I always get compliments on my nails and always recommend Jally to everyone I know :)
5 /5