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Carrothers & Clough PLLC - Watertown (NY)

Address: 🏡 531 Washington St # 3607, Watertown, NY 13601
Phone : +1 (315) 755-3333

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJFV_myOJv2IkRzPCu1mL6_08

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    Marina Smith: I am in a potential Chapter 13 situation and was advised by good lawyer friend to call this law firm, with understanding that even if they cant take my case they will be able to answer my questions and possibly steer me in a right direction. I looked this law firm up, read the reviews, so I felt a glimmer of hope. Called. Started asking a question and before I was able to finish my question, I was cut short and told that they cant help me because they only file new cases and dont work with cases that have already been filed. Informed that I can contact the attorney who had filed the case for both of us. I said that it was not an option for me. I had to repeat myself as that was suggested again. I tried to explain to the receptionist with "legal training" that I am looking to have a separate case and was wondering if someone could answer some of these very confusing and complex questions or steer me where to turn but she cut me short again and said that maybe I should just Google it and that an attorney wont have time for me to be answering questions. She also suggested that I could call the NY State Bar Association. I am not sure if my foreign accent played a role in response that I had received but it certainly left me wondering. I am not convinced that not actively listening to the end of the question or explanation, be it prospective or current client, another lawyer or a judge is a good practice. Disrespectful, condescending and demoralizing tone, "no time for your questions" attitude hardly qualifies as any star at all and does not reflect well on overall attitude and culture of the office. One star for answering the pone and suggesting to use Google and call NYS bar, because this foreign female had no idea she could do that. You enlightened me.Thank you.
    Mackay, Caswell & Callahan, P.C. - Watertown
    Terrence Sarsfield: Mr. Callahan gave me a free consultation over the phone about a complex tax question. He was very professional, understanding and gave me some sound advice. I would definitely pay his retainer in the future if I ran into serious tax issues.
    Larock Jane - Watertown
    jatforte: To each his own. I have seen the reviews of others which are mostly negative, but I will say I have mixed feelings about my experience. What I will say though is she got the job done in a very timely manner. My issue with her why she only received 3 stars is her lack of communication to include my inability to get through to her if I ever had an urgent question or need. If you have a divorce you feel may be uncontested & which has no strings like kids or property etc she is perfect for you. It will save you the time & hassle of doing it yourself. She is also much more affordable than most. If you however have a sensitive case which will require sit downs & a lot communication she may not be right for you.
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    fred anson: very helpfull and know what they are doing.they work hard for you.
    Quencer Catherine B - Watertown
    Sparkle Oz: Paralegal Amber was very pleasant and helpful. Quencer on the other hand was not very friendly and even chuckled when I confided in her before saying she wouldnt take my case. I understand all cases are different and you have to choose wisely, but it was unprofessional and not someone Id want to work with.
    Brandon J. Broderick, Personal Injury Attorney at Law - Jamestown
    Zach Stafford: I had been told about this firm from a family member. My personal experience with them was solid. I had no stress about hiring them, really nice job!
    Renzi Robert V - Watertown
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    Stefan David: Good work ethic! Ralph is really the best Ive seen. He got my speeding ticket reduce to a 2 point from a 4 and did it pretty fast too. Happy with the results.
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