1 /5 Natalie S: I’m gonna be honest my last service was amazing but the time before this it was horrible because while I was checking out this time the lady offered me a box or gift bag but the time before this I had a horrible experience the cashier told me “we don’t have gift box’s or bags we don’t do that here” and when I come back a couple months later to find out they do is sad because it’s giving very much I don’t have time to wrap up the item or give you the time of day after you spend money here… like I understand but it was a piece of jewelry for a gift Whice made me upset because I wanted it to look nice… and for $60 I kinda hope you can at least make it look nice… anyways what I take from this is I won’t come back to this one anytime soon because it seems like service is inconsistent Whice is sad because I come here a decent amount. Mind you I got 3 bracelets and only asked one to be wrapped nice and honestly that why I came there because I would expect out of all places that coach would do that and I guess I was wrong… but I do I give 5 stars to the lady today who actually offered me the gift box and bag!!!