Top 14 Rated Jeweler in Syracuse, NY (part 2)

Jhoelmy Parrilla Very nice. Well taken care of. Very helpful. Thank you so much

Matt Olivo Did a buy back and they lost my stuff for a few days and then when they found it it was missing a controller n wanted me to pay the same price and wouldn’t give me an additional controller. Stay away from this place they are beyond shady it’s not worth the hassle. I will never do business with them again and will tell any one who wants to about their business dealings worst place in cny!!!!

Emily Diello Maggie was absolutely wonderful! She was very attentive and knows the store very well! Very personable and would highly recommend buying jewelry from here! I purchased a necklace over a year ago and still looks brand new! They definitely do not cheap out on quality!

cindy myrdek Love going to Wilsons Jewelers!!! They have the best selection and pricing; I always find something gorgeous to buy!!! The staff is excellent, (especially Jonathan and Melissa) very knowledgeable, accommodating and relaxed. Theres a nice selection of vintage and antique pieces that are constantly updated. They also have wonderful special events, depending on the time of year. Dont miss the Simon G trunk show...its amazing (and my absolute favorite!!!)

Pratik Prakash Excellent collection absolutely loved it i with my friend had gone to buy a watch from there , they gave a very nice price and the service there is excellent.i would rate it five stars.

Anna Crowell I visited Scarab for the first time today and had a great experience. Kaitlin was so kind and patient while I picked out a new piece of jewelry. Even though I did not get a new piercing, she still explained everything thoroughly and I will definitely be going there when I do want a new piercing! Overall a very clean and welcoming environment as well. Definitely recommend!

Stephanie Agurkis Love this place! Very well curated, and nothing is too precious. Items are priced fairly. Lots of styles and sizes. Cant wait to go back!

Y U This Kay Jewelers does not stand by its warranty or word. Under the Lifetime warranty that I have, sizing, repairs, and stones are supposed to be covered at no cost to me. I have faithfully taken my ring in for inspections and cleanings even though I have not been able to wear it due to the arthritis in my hands swelling my knuckles up, so it has been sitting in a box for a few years. I have taken it for inspections for years to keep the warranty active, however, for the past couple of years they insist that a ring that I have not worn needs work and that I have to pay for out of pocket as they will not honor the warranty. This has been expensive for me as I trusted them and paid to have the work done. The last time I took it in I was once again told that it needed work "not covered by the warranty". I explained that a ring sitting in a box could not possibly incur the damage that they were trying to charge me for. When I refused to agree to the "repair" which I believe was supposed to have been done previously they did not record the inspection and cancelled my warranty, even though the store records show that I had taken it in that day and their "findings". Contacting headquarters did nothing to resolve the issue as they say there is no record of my last inspection (even though the store has a record of it) because I did not agree to having the work done and that if I did not agree to spend the money for the unnecessary repair they would void the warranty. After wasting hours of my time trying to get them to resolve this, I gave up and decided to continue keeping the ring in its box and let the warranty go as it was not worth the hassle ( another one of their tactics?). I DO NOT RECOMMEND THIS KAY JEWELERS LOCATION!!!!

R Scofield I can deal with the fact that I walked in with a mask but she didnt feel the need to wear 1. But I couldnt get past the nasty attitude. I dont know if shes like that to everyone but I assume it is since she dont know me. The prices were mostly higher than eBay. Ill go elsewhere.

Beth Paoff Patrick was very helpful and took his time with my husband and I as we were picking out a ring. We appreciated his input and suggestions on what would look good on what we were trying to accomplish. I can’t wait to see our creation.

yvette giraldo I had an amazing experience at the Zales store in Syracuse. India and James were exceptionally friendly, helpful, and kind. They went above and beyond to assist me with my wedding ring upgrade. I am so grateful for the sensational team at Zales Syracuse that takes care of their customers. I would happily drive to Syracuse anytime, knowing that India and James will be there. I am truly thankful for all their help.

Dominic Artuso My first time visiting this jewelers store! Great selection and atmosphere inside! I called a day prior to get help with my new Bulova watch as it was extremely loose. I believe the store manager assisted me with taking off links with a small fee. Super friendly and kind staff. Thank you again for all the help and quickness

Michael Grubka They fixed my battery in 30 minutes. Super friendly and honest!!! They will be my go to jeweler.

Natalie S I’m gonna be honest my last service was amazing but the time before this it was horrible because while I was checking out this time the lady offered me a box or gift bag but the time before this I had a horrible experience the cashier told me “we don’t have gift box’s or bags we don’t do that here” and when I come back a couple months later to find out they do is sad because it’s giving very much I don’t have time to wrap up the item or give you the time of day after you spend money here… like I understand but it was a piece of jewelry for a gift Whice made me upset because I wanted it to look nice… and for $60 I kinda hope you can at least make it look nice… anyways what I take from this is I won’t come back to this one anytime soon because it seems like service is inconsistent Whice is sad because I come here a decent amount. Mind you I got 3 bracelets and only asked one to be wrapped nice and honestly that why I came there because I would expect out of all places that coach would do that and I guess I was wrong… but I do I give 5 stars to the lady today who actually offered me the gift box and bag!!!