Grimsley Agency of NY - North Syracuse - North Syracuse (NY)

5 /5 Lisa Phelan: Outstanding Service and Dedication! I recently needed to add a golf cart to my insurance policy, and what seemed like a simple request quickly turned into a complex process due to the vehicles non-traditional classification. Thankfully, I had the incredible support of Kathy Pratt at the Grimsley Agency! She spent over an hour patiently working through the challenges— keeping me informed every step of the way. Her persistence, professionalism, and willingness to go above and beyond made all the difference. If you’re looking for an agent who genuinely cares and will advocate for you, look no further!

5 /5 Colleen McDermott: Susan is absolutely excellent. Upon moving to NY I found out that my car insurance policy was no longer covering my vehicle and it was a massive headache; I am so glad I was directed to Grimsley for guidance. They took care of everything seamlessly. As soon as it was time for my husband and I to get a combined plan we reached out and Susan gave us multiple options for coverage. We are so thankful for the ease of taking care of our insurance and we will be customers for a long time to come.

5 /5 Thomas Warzecha: When other agencies are locked into one company, or other agents look at your current policy and add 10%, Grimsley takes days to locate the best company for your situation. Erin Chambers at Grimsley is the one to call. She can even get you a decent quote for your collector auto. Give her a call before you renew. You will be forever grateful!!!

5 /5 Unicorn of the Sea: Amazing agency! Have been with them for about 4-5 years and I’ve never had a bad experience! They are here to help you and work with you to get the best insurance out there! I have been working with Erin and she has been on top of it to make sure I am getting what I need at an affordable rate! She’s super sweet and gets back to you in a timely manner. I have no complaints what so ever. Thank you so much for all that you do!

5 /5 Francis Schultz: A big shout out to Sandy Sokolowski!!! She is always available to facilitate any changes to our policy and very quick to respond to any questions or problems that we have. Keep up the great work Sandy!