Planet Fitness - Astoria (NY)

2 /5 AJ C: I know this is corporates doing but pleaseeeeee stop letting teens and kids into the gym. They waste time on machines hogging and just hanging out with their friends and texting for 10 minutes in between reps . Saw one break a machine bc they were messing around and just ran away. It’s very unmotivating.

4 /5 Jario Lucero: The gym has been improving these new team members can get the job done i can finally got customer service that I got satisfied and the ability to use the bathroom having it clean thankyou planetfitness for improving because trust me everyone these bathrooms dont look like this all the time and thanks Timothy convince me to get the black card and now I cant stop i love the hydromassage

1 /5 Green iGuys: The staff will randomly close down HOURS ahead of time whenever they feel like it. You can be in the middle of a workout and next thing you know, someone is tapping on your shoulder. For example, today, youre open until 11pm...at least thats what I thought. Its now 6 and your staff has already booted everyone and turned away everyone else showing up. THIS ISNT THE FIRST TIME. I would not recommend this gym. I am currently looking into alternatives.

2 /5 Jay: Been coming here for years and I’m finally speaking up. I understand planet fitness is inexpensive but that shouldn’t mean we get less than the bare minimum. Machines are ALWAYS broken. There are only 4 stair masters and 1 or 2 are constantly broken. A lot of the treadmills are broken too, and I notice it’s always the same ones, particularly the ones in the back row. I notice they took away some of the paper towel dispensers, so now we have to walk far from our machine to get it, and guess what… a lot of the time it’s empty. Sorry but if you think I’m gonna walk around the whole gym looking for paper towel to clean my machine, I’m not. The water fountains often break as well. And the bulbs in the tanning bed are always out. It’s a shame. What will it take for them to actually care and fix this gym?

1 /5 christos d: Terrible for the whole month of March. Let me list the highlights of the month: - Terrible attitude from the manager, Adrianna. Whether you tell her anything or not, it wont make a difference. Its like there is no manager. - A hydro-bed that doesnt work for over a month. - About a week with no paper-towels. Try doing cardio and not having anything to clean the equipment, let alone yourself or from the sweaty person that used the equipment before you. - Water fountain on the upper floor with missing water push-switches for about a week. No water available. Bring your own, or go 2 floors down to hydrate yourself. - A stock pile of complain forms. Apparently a lot of members file complains. - Basement water fountain missing also the push switches. Barely working. - Unbearable bad quality air when it is overcrowded on the top floor. No air ventilation. They have some cheap 99cent store fans, but no HVAC air recycle. They keep the entrance door open to air out in 2025. - Walls with pealed of paint. - Lockers with broken doors. - Did I mention that the manager seems to not do much? - The list goes on. I reported higher up, but still things dont move to the right directions. - The massage chairs are outdated, and are barely working. Visit it, and then go visit another location like in Corona. LIC Queensboro or Manhattan and see for yourself. The one good thing is, most of the STAFF is friendly, and apologize for the situation. On the other hand the manager "Adrianna", will just listen with apathy and do nothing. Very frustrated black membership member.