Monica Peñuela I do not recommend this place at all. it’s an extremely long wait I went at 9:30 am and at 1:30 pm and I still waiting. They do not respect the time of the patient at all. In addition the front desk guy is giving you a bad attitude if you ask how long it’s taking. I went to asked him because he told me was one patient before and was an hour before and he was rude and he said. If you want come next Saturday ? I was like why you are so rude and disrespectful and he said go to sit in silence if you do not want me to be a real disrespectful “ vaya y siéntese tranquilita si no quiere que le falte al respeto “ this people is not professional. Never again!
1 /5
Steph W This is an extremely busy office; The waiting area has 15 seats and at least 3 ppl standing at all times. The patients as well as staff are primarily Spanish-speaking. The wait time was absurd and for that reason, I won’t be returning. I came in 10 min before my appointment. I waited for a total of 4 HOURS before being called. I asked the other patients when waiting if it was usually like this and she responded, yes that the doctor usually runs late. Staff does not wear masks. The rooms are unkempt with supplies across the examination beds, floors, and chairs alike. While I was literally getting my blood drawn from the nurse, 5 women came in to drop off their urine samples. No patient privacy which is not okay.
It’s unfortunate that the office operates like this but the staff, nurses, and OB GYN doctor were extremely pleasant and through. From initial intake, consultation, examination, and blood work, it was a 40-min exam. I felt like the quality of screening made it me want to see the doctor again but not at this office. Luckily, my follow up appt will be at a different OB GYN medical office near Columbus Circle instead.
A follow up appt was made without calling me to confirm the date/time. The office called me to say that I missed the appointment.
Columbus Circle location office, staff, and visit is stellar. Would recommend there if you want to see the same doctor.
1 /5