Matthew Haley I would give this NYU ER zero stars iF possible.
Here is my story:
My husband drove me here from NJ. I have a chronic heart condition and I’ve been sick recently, so I needed to be seen. I had many symptoms and I wanted to be seen by what they call “the best.”
Well… I arrived at 9:40 pm. It was extremely crowded and chaotic.
But, I was triaged as “urgent.” As I should have been.
After more than 1 hour… no one came to check on me. Not even vitals nor an EKG (which is the first thing EVERY OTHER HOSPITAL does upon arrival..)
They called people who arrived well after me for non urgent reasons. I even overheard their conversations being they were there for headaches, hurt arm, etc…)
Not only this, the staff were all rude expect for one security guard. It’s like it was being run by high school teens playing around playing favorites with their friends and cherry picking who gets seen first.
This hospital is a joke and I will be filing a formal complaint tomorrow. I left after more than 1 hour 30 without being called at all and went to a hospital near by. NEVER AGAIN.
1 /5
Katie Amazing emergency room! I came here to NYC for business and ended up with horrible back and abdominal pains. I had to go to this emergency room at 3:30 in the morning on a Saturday morning, and they got me right in to a bed. Everyone was so friendly from the person who checked me in, to Juliette, the nurse who brought me back to my room, to Lucy the nurse who gave me my IV, to the physician assistant and the doctor and Cat scan technicians. I live in Houston where we apparently have the best medical center but I never have received the amount of care and compassion as I did here at NYU Langone. I love that they send you all lab reports and test results right through the portal!
I would recommend this hospital to anyone and everyone. While I obviously hope I never have to return to the emergency room, if I had to, NYU Langone would be the place to go!
5 /5