1 /5 Mitch: For the third time, I have arrived nearly two hours before closing and been told that the fryers were already shut down, despite the restaurant still being open. Most recently, this happened on Saturday, 01/10 at approximately 8:50 PM, when I was refused the ability to order anything from the fryer even though you are open until 10:30 PM.
This has happened to me multiple times, sometimes even earlier in the evening. During this visit, I specifically asked whether the fryers are supposed to remain open until closing time. I was told yes, but no resolution was offered, and the staff still refused to prepare fryer items.
I completely understand the need for closing procedures, but if fryer items are not available well before posted closing hours, that should be clearly communicated to customers. Otherwise, it’s frustrating to arrive during normal operating hours and be unable to order a significant portion of the menu.
I’m sharing this because I genuinely enjoy your food, but this repeated experience has been disappointing and inconsistent. I’d appreciate clarification on your actual fryer policy and how this can be avoided in the future.
