2 /5 Marcy D: I do not know what has happened to the kitchen, but this is easily the worst holiday meal we have ever had. We ordered the serano ham fritters and they were frozen. Not once, but twice. We visited back in October after my mothers memorial with family from out of town because we loved the atmosphere and food, but were sadly disappointed then. We came back with the hope that Christmas dinner would be better, but again sadly disappointed. The food here was always exceptional, but now I feel we are served frozen meals and foods stored pre-made. Our go to has always been the filet mignon and even that was over cooked and significantly smaller than the past. The beloved barrata as our starter? It was represented by a terrible replacement with no complimentary ingredients. We have eaten at Panorama on several occasions within the last few months, but will be changing our future plans. Side note: the purple potatoes? Those absolutely do not complement your red meat dishes at all. Anyone, regardless of hospitality knowledge, would know that these two color choices do not work well together. Our Christmas dinner was less than ideal. We sent the appetizer back as it was frozen to receive a frozen replacement. The filet mignon overcooked, served with a replaced arugula sauteed? Terribly executed. It will take a complete menu revamp and chef execution to have us return again. Terribly frustrating... Regular guests.