2 /5 Abby Monroe: We placed an order 1/20 for $160ish worth of food for a birthday party. Once we got home we saw the cardboard containers that the wings were in were leaking everywhere (no big deal) but as we were removing the wings from the container we noticed they looked rubbery, not fully cooked and just gross. We had guests over at this point so just decided to try to air fry them to crisp them up, making a mental note to reach out to the pizza place later in the evening. There was no saving these wings as we bit into them they were pink on the inside. We ended up tossing all 75 wings and we’re only able to eat the pizza (which was great!)
I reached out to Pizza Oven via fb after the party to let them know and sent along pics of the wings. The manager agreed the wings looked not crispy in any way and rubbery and that the pink is just a blood vessel not harmful. When asked what we could do to make it right I was informed of their company policy that the customer needs to reach out right away to let them know of the problem as too many people are trying to get free food. Making sure my guests were being fed was my priority and not calling the pizza place. I did not want free food as I had stated, I simply wanted to have been able to eat the food I paid for. Pizza oven isn’t close to my house, we drove specifically there (passing other pizza places on the way) but we won’t be doing that again.
